Refund policy

Because our products are digital templates delivered instantly upon purchase, all sales are final and we do not offer refunds once a file has been downloaded.

Before You Buy

Please review the product description and preview images carefully to make sure the template fits your needs. If you have questions before purchasing, contact us at metricvault6@gmail.com.

If Something's Wrong With Your File

If your download link doesn't work, the file is corrupted, or you received the wrong version, contact us within 7 days of purchase and we'll fix it or send a working copy right away.

Wrong Version Purchased

If you accidentally purchased the wrong tier (Basic instead of Pro, or vice versa) and have not yet downloaded the file, contact us within 24 hours and we'll help you switch.